IT operations specialist, worked in several IT companies. I would like to share my knowledge with you and also interested in teaching Linux, SQL, AWS and scripting online for free.
Adobe illustrator CC 2015 has stopped working Windows is collecting more information about the problem. This might take several minutes.
I have to solve this issue once for a user. So the following workaround helped me. I renamed the preference file as Adobe says this will recreate automatically when we restart illustrator. I did this in Windows 8. So the location was as follows Users\ \AppData\Roaming\Adobe\Adobe Illustrator 19 Settings\en_US*\x64*\Adobe Illustrator Cloud Prefs Users\ \AppData\Roaming\Adobe\Adobe Illustrator 17 Settings\en_US*\x64*\Adobe Illustrator Prefs I think Adobe Illustrator 19 may vary such 17 or so and so. Adobe Illustrator Cloud Prefs I renamed Adobe Illustrator Prefs and to Adobe Illustrator Cloud Prefsold and Adobe Illustrator Prefsold. Then I reatrted the illustrator. Now above message is not appearing when closing illustrator. Feel free to leave your comments and suggestions.
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