I had to solve such issue for one of my colleagues before
The following microsoft page was helpful to troubleshoot this problem.
https://support.office.com/en-ca/article/I-can-t-change-the-formatting-of-a-message-when-replying-or-forwarding-f6c1b3ae-b949-4f91-b5a7-e3cf152b4590
Feel free to comment. Thank you all.
The following microsoft page was helpful to troubleshoot this problem.
https://support.office.com/en-ca/article/I-can-t-change-the-formatting-of-a-message-when-replying-or-forwarding-f6c1b3ae-b949-4f91-b5a7-e3cf152b4590
Feel free to comment. Thank you all.
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